HebaMama

1. What is HebaMama?

HebaMama brings mamas and midwives together on one platform. The aim is to make the search process, the initial contact and further coordination clearer and simpler for everyone. A mama can be looked after by several midwives so that her queries are answered as quickly as possible and the midwives can better manage their workload. This ensures the best possible care for everyone.

2. How HebaMama works for mamas

• Create a profile and add the key details about yourself and your requests.
• Send requests and track responses on the platform.
• Find suitable midwive-courses near your home.
• If there is a match with a midwife, continue the next coordination steps directly with the midwife.

3. How HebaMama works for midwives

• Create a profile and add your services, service area and course offers.
• Become visible to mamas once the profile is complete and confirmed.
• Review incoming requests from mamas and accept suitable ones.
• Set up courses and manage course bookings.
• Continue to liaise and coordinate with the mamas.

4. Safety, privacy, and reliability

• HebaMama is committed to handling personal data responsibly.
• Platform data is used to facilitate relevant connections and ensure that processes are transparent.
• Medical advice or treatment itself does not take place via the platform, but through direct contact with the relevant midwife. In medical emergencies, the emergency number should always be called directly.

5. Frequently asked questions

Do I need to register?
An account is required to use protected areas, send requests and book courses.

Can I contact more than one midwife?
No, you can’t, but you don’t have to either. The great thing about HebaMama is that you don’t have to search for midwives; you simply post your enquiries and the midwives will find you.

Can midwives list more than one service?
Yes, a profile can contain several offers and relevant details.

Is HebaMama a medical provider?
No, HebaMama is the platform for matching and coordination, not the medical service. In the event of a medical emergency, go to the nearest hospital or call an ambulance.

6. Contact

If you have questions about HebaMama or need support, the contact page is the right place to reach us.

We’re always happy to help.